Repair & Service

For Just Add Sharks help pages go here:

https://smokeandmirrors.store/pages/just-add-sharks-support-page

We specialise in providing repair and service on-site for most types of CO2 laser cutter especially economical/lower cost Chinese made cutters.

We can also provide a setup and training service on equipment purchased online via eBay or AliExpress etc. Prices start at £65 plus VAT per hour plus any travel/milage charges to your location.

Please provide us with as much information as possible including pictures. We're happy to provide any help and support we can remotely via our online community or via email. 

Telephone support is available at 0115 871 4088*

Pricing: 

Labour: £65 plus VAT per hour for repairs & servicing or task-based quotes available via email. This cost is based on a minimum of one hour charged per visit.

Callout: We are based in Nottingham City, and will attend with a fixed rate of £20 plus VAT callout and milage in the following postcodes areas: 

NG1 NG2 NG3 NG4 NG5 NG6 NG7 & NG8

 

Beyond Nottingham we can provide a quote for call out and milage.

Please telephone or use the contact form below for a quote. We can not guarantee any fix, all service visits are chargeable even when a fix can not be achieved.

We encourage customers to try to find support locally for their laser cutter. Travel time is very expensive and time consuming.

* Generally support via telephone is for initial assessment and advise and is not provided as ongoing self-service support. 

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